MANAGED IT SERVICES
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SINCE 1978, WE’VE HAD THE SAME MISSION:
Help Michigan businesses leverage technology to improve results and stay competitive. While our mission sounds simple, it takes an entire team of experts coming together to make sure we deliver reliable IT solutions that fit your needs. As an experienced managed service provider, we recognize that every company has their own unique goals, and we take a client-first strategy to make sure we address your challenges with solutions tailored to you – because, well… you deserve it. Now, how can we help you get started?
WHY CHOOSE SYSCOM
At Syscom, we don't hire sales people to lead and advise our clients. We have specialized teams that guide your important technology decisions. The difference that you will find with Syscom is a result of our process, people and our metrics-driven results. This results in the smartest technology decisions for your business.
WE LOOK AT THE BIG PICTURE
Syscom will identify your current technology issues and areas of improvement, then implement a plan to address the risks and liabilities to minimize exposure and maximize results.
ONBOARDING THE SYSCOM WAY
Syscom will allocate our resources up front so you don’t have to allocate yours. Our “easy to switch” onboarding process makes it simple and efficient to switch MSP providers.
STANDARDS AND ALIGNMENT
We constantly measure your technology against industry standards and our best practices. This approach helps identify business risks and liabilities that may negatively affect your business.
IT AND BUSINESS PLANNING
We create a long-term strategic IT plan that aligns with your business goals and technology initiatives.
A TRUE PARTNERSHIP BACKED BY INDUSTRY LEADERS
THE SYSCOM GUARANTEE
- We Live a Today Not Tomorrow (T.N.T.) Culture
- 100% Same-Day Response
- 70% Same-Day Resolution of Support Requests
- 15-Minute Average Ticket Response Time
- 60-Minute Average Ticket Resolution Time
“I would highly recommend using Syscom to anyone. You guys truly deliver services that no other provider had offered me prior.”
“Your help with our HIPAA compliance was a huge relief. Your help in resolving issues with our old server as greatly appreciated! Thanks so much.”
“I have been using Syscom for a long time and they have proven to be a valuable business partner over the years.”
“The Syscom Team was wonderful with the installation and the services they provide.”